Shipping policy

Welcome to Crogift Inc.! We prioritize swift and efficient delivery to ensure you receive your items promptly. Here's our optimized shipping policy:

  1. Shipping Methods: Crogift Inc. collaborates with Amazon Warehouses and local US warehouses for order fulfillment and shipping, ensuring efficient and reliable delivery options.

  2. Shipping Areas: We ship to addresses within the United States, including Alaska and Hawaii. Currently, we do not offer international shipping. Please verify that your delivery address falls within our shipping coverage.

  3. Shipping Costs: Shipping costs are determined by the weight, dimensions, and delivery location of your order. You'll see the total shipping cost at checkout before finalizing your purchase.

  4. Order Processing Time: Orders are typically processed within 1-2 business days, though processing times may vary based on stock availability and peak periods. Orders placed on weekends or holidays will be processed on the following business day.

  5. Delivery Times: Delivery times vary depending on the selected shipping method and delivery address.

    • Standard Shipping: Usually takes 5-8 business days.
    • Expedited Shipping: Available for an additional fee, typically takes 3-5 business days. Please note that delivery times are estimates and may vary.

  6. Tracking Your Order: Once your order is shipped, you'll receive a shipping confirmation email containing a tracking number. Use this number to track your order's progress.

  7. Shipping Delays: While we aim for timely delivery, unforeseen circumstances like weather conditions or logistics issues may cause delays. Crogift Inc. is not liable for delays beyond our control, but we'll keep you informed and work to minimize any inconvenience.

  8. Damaged or Lost Packages: If your package arrives damaged or gets lost in transit, contact us immediately at support@icrogift.com. We'll collaborate with the shipping provider to resolve the issue promptly.

  9. Contact Us: For any inquiries or concerns regarding your order or our shipping policy, reach out to us via email at support@icrogift.com.